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Kentucky Medicaid Pending Command Center

Resolve Today.
Reimburse Tomorrow.

EndPend tracks every Medicaid-pending application — deadlines, documents, third-party verification, and dollars at risk — with AI agents that never let a case sit idle.

EndPend administrator launchpad showing portfolio KPIs

Medicaid pending is a revenue problem

Every day a resident waits in pending status costs your facility money — and every missed Kentucky deadline creates compliance exposure. Spreadsheets and email threads can't keep up.

45 / 60Kentucky day standards (907 KAR 20:015)
90Federal maximum processing days
$400+Daily exposure per pending resident

Built for how Medicaid pending actually works

From intake through third-party verification, DCBS review, and appeals — EndPend gives every stakeholder the same live picture of every case.

Smart launchpad

Smart launchpad

Role-based KPI tiles surface dollars at risk, overdue cases, and agent activity at a glance.

Case command center

Case command center

Every pending resident in one view — deadlines, documents, exposure, and process status.

Workflow inbox

Workflow inbox

Prioritized workitems with AI-generated drafts, escalations, and human-in-the-loop gates.

AI agent operations

AI agent operations

Monitor, configure, and audit agents for follow-ups, letters, discrepancy detection, and deadlines.

State compliance view

State compliance view

Statewide queue visibility against Kentucky 45/60-day standards and the federal 90-day maximum.

One platform, two sides

One platform, two sides

Provider and DCBS perspectives share the same case truth — no duplicate requests, no blind spots.

One system. Two perspectives.

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For skilled nursing facilities

  • Portfolio-wide exposure and aging dashboards
  • Automated third-party verification letters and follow-ups
  • Deadline alerts before KY standards are breached
  • Business office and administrator views

For Kentucky DCBS

  • Worker queue with oldest-first prioritization
  • Provider documents visible — no duplicate requests
  • Statewide compliance and MOAB-ready reporting
  • Supervisor oversight and escalation paths

See the interactive preview

Explore our clickable wireframe — four personas, AI agents, case drill-downs, and compliance views. Demo access is password-protected; credentials are shared during your intro call.

All data in the demo is fictional. This is a concept preview, not production software.

EndPend case detail view for a pending Medicaid application

Ready to stop leaving Medicaid dollars on the table?

Schedule a 30-minute introduction with our team.

Book with us to learn more